Flying is usually a nice or irritating expertise. The air passenger rights portal AirHelp has evaluated 109 airways worldwide primarily based on key standards to establish the worst airways.
The evaluation examined elements equivalent to punctuality, buyer satisfaction, compensation administration, onboard cleanliness, meals selection, and cabin consolation. These components contributed to the AirHelp rating, highlighting some airways’ important challenges.
Whereas Qatar Airways and Brussels Airways shine on the prime, the outcomes on the backside of the rating are alarmingly poor. Listed below are the ten outsiders:
Tunisair (Tunisia)
Tunisair is the final within the AirHelp rating, with solely 3.63 factors. Poor punctuality and a excessive variety of buyer complaints characterize the picture of Tunisia’s nationwide airline.
Buzz (Poland)
The Polish airline Buzz occupies the second-to-last place with 4.45 factors and is thus additionally one of many worst performers. Above all, the dearth of consolation and the standard of service on board are criticized.
Nouvelair (Tunisia)
Nouvelair, one other Tunisian airline, achieves solely 4.48 factors and thus lands in third final place within the rating. Punctuality issues make flying with Nouvelair a lower than nice expertise.
Bulgaria Air (Bulgaria)
Bulgaria Air ranks 106th out of 109 airways surveyed with 4.59 factors. The cabin gear and the vary of providers are significantly criticized.
El Al Israel Airways (Israel)
The Israeli airline El Al scores 4.6 factors and performs poorly within the rating. It receives plenty of optimistic buyer suggestions and has a superb status relating to safety. Nonetheless, their flights are extraordinarily unpunctual.
Pegasus Airways (Turkey)
Pegasus Airways from Turkey additionally lands among the many worst airways with 4.73 factors. Lack of consolation and frequent delays contribute to the awful ranking.
Indigo (India)
Indigo scores 4.80 factors and is thus caught within the lowest a part of the rating. The criticism focuses on insufficient service and restricted cabin consolation.
Tarom (Romania)
The Romanian airline Tarom is available in at 4.82 factors and can also be one of many weakest airways. Sluggish compensation processes and an unconvincing provide on board are inflicting dissatisfaction.
Air Mauritius (Mauritius)
Air Mauritius scores under common with 4.84 factors and lands on the backside of the rating. Particularly, the passengers criticize the punctuality and the unwillingness to pay compensation.
Sky Specific (Greece)
The Greek airline Sky Specific scores 4.86 factors, making it one of many ten worst airways on the earth. In response to the opinions, the service and reliability depart a lot to be desired.